Program Director's Playbook

Financial Anxiety Is Rising. Here's What You Can Actually Control.

Financial Anxiety Is Rising. Here's What You Ca...

The families dropping out aren't always the ones who can't afford it. They're the ones who can't handle the uncertainty.

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Financial Anxiety Is Rising. Here's What You Can Actually Control.

The families dropping out aren't always the ones who can't afford it. They're the ones who can't handle the uncertainty.

Affordability Isn't a Discount. It's a Leadership Decision.

Affordability Isn't a Discount. It's a Leadersh...

The families who can't afford your program aren't asking for charity. They're asking if they belong.

Affordability Isn't a Discount. It's a Leadership Decision.

The families who can't afford your program aren't asking for charity. They're asking if they belong.

The Surprise Fee That Loses Families

The Surprise Fee That Loses Families

Families don't leave because your program costs too much. They leave because they didn't see it coming.

The Surprise Fee That Loses Families

Families don't leave because your program costs too much. They leave because they didn't see it coming.

You'll Never Make Everyone Happy. But You Can Make It Fair.

You'll Never Make Everyone Happy. But You Can M...

Parents don't need to agree with every decision. They need to trust the process that made it.

You'll Never Make Everyone Happy. But You Can Make It Fair.

Parents don't need to agree with every decision. They need to trust the process that made it.

If You're the Help Desk, Something's Broken

If You're the Help Desk, Something's Broken

The families asking "where do I find this?" aren't the problem. Your communication system is.

If You're the Help Desk, Something's Broken

The families asking "where do I find this?" aren't the problem. Your communication system is.

Your Program Ends at Practice. Their Movement Habits Shouldn't.

Your Program Ends at Practice. Their Movement H...

The best retention tool you're not using has nothing to do with your program and everything to do with what families do when they leave.  

Your Program Ends at Practice. Their Movement Habits Shouldn't.

The best retention tool you're not using has nothing to do with your program and everything to do with what families do when they leave.  

Your Coaches Can Run Drills. Can They Handle Everything Else?

Your Coaches Can Run Drills. Can They Handle Ev...

The skills that make or break a season aren't the ones covered in certification clinics.  

Your Coaches Can Run Drills. Can They Handle Everything Else?

The skills that make or break a season aren't the ones covered in certification clinics.  

Build the Support Systems Before You Lose Another Coach

Build the Support Systems Before You Lose Anoth...

Most coach turnover isn't about the coaches. It's about the systems that were never built around them.

Build the Support Systems Before You Lose Another Coach

Most coach turnover isn't about the coaches. It's about the systems that were never built around them.

No Refs, No Game: The Officiating Crisis Nobody's Solving

No Refs, No Game: The Officiating Crisis Nobody...

You can run the best program in town, but if you can't staff the whistle, none of it matters on game day.

No Refs, No Game: The Officiating Crisis Nobody's Solving

You can run the best program in town, but if you can't staff the whistle, none of it matters on game day.

Fundraising That Doesn't Make Families Resent You

Fundraising That Doesn't Make Families Resent You

The best fundraising feels like community support. The worst feels like hidden tuition.  

Fundraising That Doesn't Make Families Resent You

The best fundraising feels like community support. The worst feels like hidden tuition.