Program Director's Playbook

Most of Your Coaches Have Never Been Trained. Not Really.

Most of Your Coaches Have Never Been Trained. N...

Your coaches probably know the game. The question is whether anyone taught them how to coach young humans.

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Most of Your Coaches Have Never Been Trained. Not Really.

Your coaches probably know the game. The question is whether anyone taught them how to coach young humans.

Bundle It or Break It Out? The Pricing Structure Decision That Shapes Everything

Bundle It or Break It Out? The Pricing Structur...

Simple pricing can quietly kill your margins. Itemized pricing can spark complaints if you don't communicate it right. Neither approach is wrong, but both require intention.  

Bundle It or Break It Out? The Pricing Structure Decision That Shapes Everything

Simple pricing can quietly kill your margins. Itemized pricing can spark complaints if you don't communicate it right. Neither approach is wrong, but both require intention.  

They Started Your Registration Form. Why Didn't They Finish?

They Started Your Registration Form. Why Didn't...

Every abandoned registration form is a family who wanted to say yes but something got in the way.

They Started Your Registration Form. Why Didn't They Finish?

Every abandoned registration form is a family who wanted to say yes but something got in the way.

You're Not Trying to Price Families Out. But You Might Be Doing It Anyway.

You're Not Trying to Price Families Out. But Yo...

The barrier isn't your registration fee. It's everything that gets stacked on top of it.  

You're Not Trying to Price Families Out. But You Might Be Doing It Anyway.

The barrier isn't your registration fee. It's everything that gets stacked on top of it.  

Your Sideline Culture Is a Staffing Decision

Your Sideline Culture Is a Staffing Decision

You're not losing coaches to other programs. You're losing them to your parents.

Your Sideline Culture Is a Staffing Decision

You're not losing coaches to other programs. You're losing them to your parents.

Parents Don't Leave Because of Logistics. They Leave Because of Feelings.

Parents Don't Leave Because of Logistics. They ...

You're tracking registration numbers. They're tracking whether their kid feels like they belong.

Parents Don't Leave Because of Logistics. They Leave Because of Feelings.

You're tracking registration numbers. They're tracking whether their kid feels like they belong.

"But That Other Program Does It Differently"

"But That Other Program Does It Differently"

When you don't define what your program stands for, the loudest parent defines it for you.

"But That Other Program Does It Differently"

When you don't define what your program stands for, the loudest parent defines it for you.

The Compliance Chaos That Keeps You Up at Night

The Compliance Chaos That Keeps You Up at Night

You're not worried about the forms you have. You're worried about the ones you're not sure exist.

The Compliance Chaos That Keeps You Up at Night

You're not worried about the forms you have. You're worried about the ones you're not sure exist.

You Didn't Sign Up to Be the IT Department

You Didn't Sign Up to Be the IT Department

You're not running a sports program anymore. You're managing six platforms that don't talk to each other.

You Didn't Sign Up to Be the IT Department

You're not running a sports program anymore. You're managing six platforms that don't talk to each other.

Define What's Cheer-Worthy (Before the Sidelines Define It for You)

Define What's Cheer-Worthy (Before the Sideline...

The programs that struggle with parent behavior are usually the ones that never told parents what to do instead.

Define What's Cheer-Worthy (Before the Sidelines Define It for You)

The programs that struggle with parent behavior are usually the ones that never told parents what to do instead.