Program Director's Playbook

5 Signs Your Program Has Outgrown "Do-It-Yourself" HR

5 Signs Your Program Has Outgrown "Do-It-Yourse...

Nobody decides to outgrow do-it-yourself HR. You cross a line, usually without noticing, and the rules you have been operating under stop applying. A call you would have handled on...

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5 Signs Your Program Has Outgrown "Do-It-Yourself" HR

Nobody decides to outgrow do-it-yourself HR. You cross a line, usually without noticing, and the rules you have been operating under stop applying. A call you would have handled on.

How to Keep Your Coach That Everyone Else Is Trying to Hire

How to Keep Your Coach That Everyone Else Is Tr...

Your best coach last season ended up at a school district. Or a parks department. Or a job outside sports entirely. The destination is what caught you off guard. Every...

How to Keep Your Coach That Everyone Else Is Trying to Hire

Your best coach last season ended up at a school district. Or a parks department. Or a job outside sports entirely. The destination is what caught you off guard. Every.

3 Roles Every Growing Program Needs, in the Right Order

3 Roles Every Growing Program Needs, in the Rig...

Every growing program hits the moment when the back-office work outgrows what one person can carry. By then the director already knows they need help. The harder question is which...

3 Roles Every Growing Program Needs, in the Right Order

Every growing program hits the moment when the back-office work outgrows what one person can carry. By then the director already knows they need help. The harder question is which.

The Freedom to Fail That Leads to Real Development

The Freedom to Fail That Leads to Real Development

By now most directors understand the parent side of premium programs: when families pay serious money, they watch playing time more closely, track progress more carefully, and feel every gap...

The Freedom to Fail That Leads to Real Development

By now most directors understand the parent side of premium programs: when families pay serious money, they watch playing time more closely, track progress more carefully, and feel every gap.

The High Standard That Develops One Kid and Hollows Another

The High Standard That Develops One Kid and Hol...

Two coaches are running the same demanding drill. Same high standard, same refusal to accept a lazy rep, same hard edge in the voice when a kid coasts. Watch from...

The High Standard That Develops One Kid and Hollows Another

Two coaches are running the same demanding drill. Same high standard, same refusal to accept a lazy rep, same hard edge in the voice when a kid coasts. Watch from.

The 4 Things to Watch That Reveal Your Real Culture in Twenty Minutes

The 4 Things to Watch That Reveal Your Real Cul...

Ask most directors to describe their program's culture and they will give you a confident answer. Push a little, though, on when they last stood at one of their own...

The 4 Things to Watch That Reveal Your Real Culture in Twenty Minutes

Ask most directors to describe their program's culture and they will give you a confident answer. Push a little, though, on when they last stood at one of their own.

Why "Is This a Good Idea?" Is the Wrong Question to Ask

Why "Is This a Good Idea?" Is the Wrong Questio...

The pitch always sounds good, because it usually is. A group of parents wants a winter skills clinic. A coach you respect has an idea for an academy model. A...

Why "Is This a Good Idea?" Is the Wrong Question to Ask

The pitch always sounds good, because it usually is. A group of parents wants a winter skills clinic. A coach you respect has an idea for an academy model. A.

The One Page That Ranks Your Vendors by the Trouble They Cause

The One Page That Ranks Your Vendors by the Tro...

By the time a program reaches any real scale, the director is managing a whole stack of vendors at once: gear and uniforms, registration software, the payment processor, the scheduling...

The One Page That Ranks Your Vendors by the Trouble They Cause

By the time a program reaches any real scale, the director is managing a whole stack of vendors at once: gear and uniforms, registration software, the payment processor, the scheduling.

The Field Conflict Costing You More Than an Afternoon

The Field Conflict Costing You More Than an Aft...

Most directors got into this work to be around the kids and the game. Somewhere along the way the job became something else: a desk, a screen, a queue of...

The Field Conflict Costing You More Than an Afternoon

Most directors got into this work to be around the kids and the game. Somewhere along the way the job became something else: a desk, a screen, a queue of.

The One Conversation Before the Season That Saves Good Families

The One Conversation Before the Season That Sav...

A family leaves at the end of the season, and when you look back, there is no single reason you can point to. They were not angry. There was no...

The One Conversation Before the Season That Saves Good Families

A family leaves at the end of the season, and when you look back, there is no single reason you can point to. They were not angry. There was no.