Program Director's Playbook

How to Know If Your Season Is Really Off to a Good Start

How to Know If Your Season Is Really Off to a G...

Your dashboard looks fine. Registration is up over last year, attendance is holding, revenue is on plan, and by every number you track the season is off to a strong...

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How to Know If Your Season Is Really Off to a Good Start

Your dashboard looks fine. Registration is up over last year, attendance is holding, revenue is on plan, and by every number you track the season is off to a strong.

The October Problem You Can Still Fix in September

The October Problem You Can Still Fix in September

Most of what makes October hard was small and fixable in September. The coach who runs practice fifteen minutes long every time, which is now just how that team operates....

The October Problem You Can Still Fix in September

Most of what makes October hard was small and fixable in September. The coach who runs practice fifteen minutes long every time, which is now just how that team operates..

Should You Check In With Families After Team Placement? Here’s Who to Watch

Should You Check In With Families After Team Pl...

Teams are set. The placement calls you spent two weeks agonizing over are made, the roster is posted, and the part of the calendar you dreaded is behind you. So...

Should You Check In With Families After Team Placement? Here’s Who to Watch

Teams are set. The placement calls you spent two weeks agonizing over are made, the roster is posted, and the part of the calendar you dreaded is behind you. So.

The 5 Signs a Family Is Leaving Before They Ever Complain

The 5 Signs a Family Is Leaving Before They Eve...

The family you lose without warning almost never complained. They did not email about playing time, did not raise a hand at the parent meeting, did not give you anything...

The 5 Signs a Family Is Leaving Before They Ever Complain

The family you lose without warning almost never complained. They did not email about playing time, did not raise a hand at the parent meeting, did not give you anything.

How to Handle the Parent Who Trusts You but Still Wants to See the Process

How to Handle the Parent Who Trusts You but Sti...

You made a placement call you are sure about. The reasoning was sound, the criteria were consistent, and you would make the same call again tomorrow. The parent trusts you;...

How to Handle the Parent Who Trusts You but Still Wants to See the Process

You made a placement call you are sure about. The reasoning was sound, the criteria were consistent, and you would make the same call again tomorrow. The parent trusts you;.

Why the Nicest Thing Families Can Say About You Is "It's Convenient"

Why the Nicest Thing Families Can Say About You...

A family deciding between your program and another one is not reading your website closely, if they are reading it at all. They are asking the parent whose kid already...

Why the Nicest Thing Families Can Say About You Is "It's Convenient"

A family deciding between your program and another one is not reading your website closely, if they are reading it at all. They are asking the parent whose kid already.

How to Know If Your Program Actually Needs Another Level

How to Know If Your Program Actually Needs Anot...

The request arrives with good intentions and real momentum behind it. A cluster of parents wants a more competitive option for their kids. A strong coach wants a group of...

How to Know If Your Program Actually Needs Another Level

The request arrives with good intentions and real momentum behind it. A cluster of parents wants a more competitive option for their kids. A strong coach wants a group of.

How to Know If Your Program Is Actually Set Up for Athlete Development

How to Know If Your Program Is Actually Set Up ...

A director looks at a clinic that has run for three seasons and cannot work out why the kids in it are not getting noticeably better. The coaching is good....

How to Know If Your Program Is Actually Set Up for Athlete Development

A director looks at a clinic that has run for three seasons and cannot work out why the kids in it are not getting noticeably better. The coaching is good..

Why Some Families Give You Only One Season, and How to Design for It

Why Some Families Give You Only One Season, and...

Most programs build one progression, aim it at the athlete who stays for years, and then read every family who leaves after a single season as churn to be fixed....

Why Some Families Give You Only One Season, and How to Design for It

Most programs build one progression, aim it at the athlete who stays for years, and then read every family who leaves after a single season as churn to be fixed..

"We're Too Small for a PEO." Are You, Though?

"We're Too Small for a PEO." Are You, Though?

"We're too small for that." It is one of the most common reasons a director gives for not looking into a PEO, and it usually comes out with total confidence....

"We're Too Small for a PEO." Are You, Though?

"We're too small for that." It is one of the most common reasons a director gives for not looking into a PEO, and it usually comes out with total confidence..