If registration dropped 30% next season, how long could your program survive? Most directors don't like the answer.
If registration dropped 30% next season, how long could your program survive? Most directors don't like the answer.
Most parent complaints start the same way: they didn't know. A five-minute weekly email fixes that before the frustration ever builds.
Most parent complaints start the same way: they didn't know. A five-minute weekly email fixes that before the frustration ever builds.
Families don't leave programs because the coaching isn't good enough. They leave because they never felt like they belonged.
Families don't leave programs because the coaching isn't good enough. They leave because they never felt like they belonged.
Your coaches are all enforcing different attendance rules. Families notice, and it's costing you trust.
Your coaches are all enforcing different attendance rules. Families notice, and it's costing you trust.
When a coach shrugs and says "it was just kids bonding," that's not a culture problem. That's a systems failure.
When a coach shrugs and says "it was just kids bonding," that's not a culture problem. That's a systems failure.
You can name every kid on your U10 roster from memory. Can you say the same about where your program's money went last month?
You can name every kid on your U10 roster from memory. Can you say the same about where your program's money went last month?