Program Director's Playbook

The Advice You Give Every Overworked Director Might Be the Advice Your Own Program Needs

The Advice You Give Every Overworked Director M...

A newer director corners you at a tournament, half-buried in the operational side of the job, and asks how you keep it all from swallowing you. You know what you...

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The Advice You Give Every Overworked Director Might Be the Advice Your Own Program Needs

A newer director corners you at a tournament, half-buried in the operational side of the job, and asks how you keep it all from swallowing you. You know what you.

Why a Good Change can Fail When Your Program Isn't Ready for It

Why a Good Change can Fail When Your Program Is...

You decided on the change carefully. The new placement policy, the revised schedule, the added team, the software everyone will finally use, whatever it was, you thought it through, pressure-tested...

Why a Good Change can Fail When Your Program Isn't Ready for It

You decided on the change carefully. The new placement policy, the revised schedule, the added team, the software everyone will finally use, whatever it was, you thought it through, pressure-tested.

How to Decide Which Problem to Fix First When Everything Feels Urgent

How to Decide Which Problem to Fix First When E...

By Wednesday you have five problems competing for the same attention you do not have enough of. A coach conflict that is starting to split the staff. A renewal number...

How to Decide Which Problem to Fix First When Everything Feels Urgent

By Wednesday you have five problems competing for the same attention you do not have enough of. A coach conflict that is starting to split the staff. A renewal number.

The 4-Minute End-of-Practice Check-In That Catches Problems Early

The 4-Minute End-of-Practice Check-In That Catc...

Almost every problem that lands on your desk was visible at a practice weeks before it reached you. The kid whose confidence was slipping. The family already drafting the frustrated...

The 4-Minute End-of-Practice Check-In That Catches Problems Early

Almost every problem that lands on your desk was visible at a practice weeks before it reached you. The kid whose confidence was slipping. The family already drafting the frustrated.

Why Your Best Athlete Often Gets the Least Support in the Group

Why Your Best Athlete Often Gets the Least Supp...

Your coaching attention flows to where the need is visible, and it should. The kid who is struggling gets the extra rep and the private word. The new kid who...

Why Your Best Athlete Often Gets the Least Support in the Group

Your coaching attention flows to where the need is visible, and it should. The kid who is struggling gets the extra rep and the private word. The new kid who.

Why Building Rest Into Your Season Keeps Families From Leaving

Why Building Rest Into Your Season Keeps Famili...

Most programs treat rest as something that happens when the schedule finally lets up, a gap between seasons rather than a decision the program makes on purpose. The calendar fills...

Why Building Rest Into Your Season Keeps Families From Leaving

Most programs treat rest as something that happens when the schedule finally lets up, a gap between seasons rather than a decision the program makes on purpose. The calendar fills.

The Warning Signs Your Development Plan Is Stressing Kids Out More Than Helping

The Warning Signs Your Development Plan Is Stre...

You did the right thing. You built individual development plans so kids would stop drifting through seasons with no clear sense of what they were working on. Every athlete has...

The Warning Signs Your Development Plan Is Stressing Kids Out More Than Helping

You did the right thing. You built individual development plans so kids would stop drifting through seasons with no clear sense of what they were working on. Every athlete has.

The 5 Questions Parents Are Too Polite to Ask Before They Enroll

The 5 Questions Parents Are Too Polite to Ask B...

The questions a family sends you before they enroll are almost never the questions they actually have. A parent emails to ask what it costs, how the teams are set...

The 5 Questions Parents Are Too Polite to Ask Before They Enroll

The questions a family sends you before they enroll are almost never the questions they actually have. A parent emails to ask what it costs, how the teams are set.

The 3 Signals Parents Use to Judge Two Programs They Can't Tell Apart

The 3 Signals Parents Use to Judge Two Programs...

You already know which program in your area is pulling families it has no business pulling. Their coaching is thinner than yours, their results are worse, their retention is a...

The 3 Signals Parents Use to Judge Two Programs They Can't Tell Apart

You already know which program in your area is pulling families it has no business pulling. Their coaching is thinner than yours, their results are worse, their retention is a.

Why Parents Can't Tell What Their Kid's Next Step in Your Program Is.

Why Parents Can't Tell What Their Kid's Next St...

Most directors assume the enrollment decision happens on their website or on the tour, in a moment they can see and influence. The decision that matters most happens somewhere you...

Why Parents Can't Tell What Their Kid's Next Step in Your Program Is.

Most directors assume the enrollment decision happens on their website or on the tour, in a moment they can see and influence. The decision that matters most happens somewhere you.