This is a nice light T-shirt and the logo size is great, not quite as in your face as some of the other designs. My one complaint is that I ordered other items at the same time (end of November) that have taken almost 2 months to get here (hopefully next week?), while this one arrived after less than a month.
I love that it’s reversible; super convenient to have home and away together in one jersey. My son thought it was the coolest! Great material. Runs a little big. Ordering process was easy. Wish production could be a little faster, but I understand the nature of custom products. Delivery was quick once it shipped.
I ordered a backpack on Nov 3rd. It was an embroidered item with team name and player #. It was finally delivered on Jan 16th. The order website indicates it takes 21 days for this item to be delivered (see attachment). When I emailed to inquire about the delay on Dec 16th, I was informed production was waiting for the MOQ to be met. It does not indicate this anywhere on your site that these minimums need to be met. I gave the worst rating as I feel like the service for this item, to take more than 11 weeks to be delivered, is just unacceptable, poor business practice.
The overall design is nice. The cut of the jersey are off. The length of the jersey is too short. Baseball jersey are supposed to be tucked in. Unfortunately when my son raises his arms it comes untucked. I ordered a flex sm/m hat and it’s huge. My son has a big old head and it’s way too big. The fabric is thick and seems like it’s not very breathable. Seems like it will be very hot in sun.
The hoodie is really nice. However, the blue color was not what we proofed. When it arrived it was a purplish blue that does not match our uniform color. I’ve notified Signature, but have not gotten a resolution on the issue. This is the second time that Signature has had color matching issues with our orders. Last year half of our program’s uniform orders were the wrong color blue. While the quality and look of the products are great, the quality control needs to be improved.
Quality is top notch and received quick responses to my questions.
Hat is nice and practice jersey breathable and fits well for my son. Game jerseys are a stiff fabric with a very little give and not very breathable. Does not look like it will work well for baseball in the summer.
Product was not to true size. I measured my daughter prior to ordering the goalie jersey, yet when the product was delivered it to small. There is no way the jersey I ordered based on the sizing chart is what I received. It’s like putting my daughter into a sausage casing.when ordering had quite a bit of trouble because the number field would not populate, too.
I was really happy with the quality of the most recent items I ordered. I can't wait to wear them to my next tournament!