New families form an opinion about your program within ten minutes of arriving at their first game, and they're not watching the scoreboard.
New families form an opinion about your program within ten minutes of arriving at their first game, and they're not watching the scoreboard.
The families quitting your program aren't dissatisfied with you. They're exhausted by a youth sports system that punishes them for wanting their kids to play multiple sports.
The families quitting your program aren't dissatisfied with you. They're exhausted by a youth sports system that punishes them for wanting their kids to play multiple sports.
That coach who interviewed so well just pressured a family to quit their kid's other sport, and you had no way of knowing it would happen.
That coach who interviewed so well just pressured a family to quit their kid's other sport, and you had no way of knowing it would happen.
The club that stopped losing teenage athletes didn't offer them better teams or fancier tournaments. They offered them real responsibility.
The club that stopped losing teenage athletes didn't offer them better teams or fancier tournaments. They offered them real responsibility.
Your coaches aren't quitting because parents are difficult. They're quitting because you left them to handle difficult parents alone.
Your coaches aren't quitting because parents are difficult. They're quitting because you left them to handle difficult parents alone.
You offered a payment plan to help families afford registration, but now the season starts in six weeks and half your revenue is still outstanding.
You offered a payment plan to help families afford registration, but now the season starts in six weeks and half your revenue is still outstanding.
That catalog fundraiser nets you 60 cents on the dollar and burns out your best volunteers every single year.
That catalog fundraiser nets you 60 cents on the dollar and burns out your best volunteers every single year.
Your attendance policy shouldn't punish families for doing exactly what every youth sports expert recommends.
Your attendance policy shouldn't punish families for doing exactly what every youth sports expert recommends.
New uniforms get attention. Predictable pricing builds trust. Only one of those keeps families coming back.
New uniforms get attention. Predictable pricing builds trust. Only one of those keeps families coming back.
When parents don't know how to raise concerns, they vent in group chats and parking lots, and by the time you hear about it, positions have hardened.
When parents don't know how to raise concerns, they vent in group chats and parking lots, and by the time you hear about it, positions have hardened.