Production (or) Fulfillment timelines start upon all order details/art being approved and the invoice being paid.
Rush Production may be available but must be approved by the Production team before confirming the order (The production team verifies the Design Approval Deadline (DAD) date & Final Order Date (FOD) for the order).
Sourcing off-menu items add time and need to be quoted on a case-by-case basis. Please inquire with your Sales Pro or theflock@signaturelocker.com for a copy of our latest product catalog to see what's “on the menu”.
Lacrosse Equipment
Ships From:
Charlotte, NC, USA
Fulfillment:
Orders placed before 2:00 pm EST Monday - Friday (excluding Federal and State Holidays) will ship out the same day.
Orders placed after 2:00 pm EST will ship out the following business day.
Shipping:
Standard shipping time is 7 Calendar Days
Rush shipping options available at checkout
Cancellations:
If you need to cancel or modify your order for equipment, please contact us as soon as possible at theflock@signaturelocker.com. We cannot guarantee your order can be modified or cancelled, as we strive to ship orders as quickly as possible.
Apparel
Timeline from Production to Delivery by Decoration Type: (Bulk Orders)
All orders placed after 3:30 pm EST will begin production the next business day.
Embroidery: 12 Calendar Days
DTF: 12 Calendar Days
Screen Print: 12 Calendar Days
Sublimation: 21 Calendar Days
Timeline from Production to Delivery by Decoration Type: (On Demand)
All orders placed after 1:00 pm EST will begin production the next business day.
Embroidery: 10 Calendar Days
DTF: 10 Calendar Days
Screen Print: Indicated on Product Pages
Sublimation: 21 Calendar Days
Shipping:
The standard shipping time of 5 Calendar Days is included in the Production timelines stated above.
Rush shipping options available at checkout
Cancellations:
Apparel production begins immediately once your order is placed, so modifications or cancellations are not possible in most cases. We encourage you to review your order carefully before completing your purchase to ensure everything is correct.
