As your child’s team transitions to Signature Locker for their uniforms and gear, we know you may have a few questions. Below is everything you need to know about who we are, why this switch is happening, and how it benefits you and your family.
Who is Signature Locker?
Signature Locker is the #1 provider of custom team stores for youth sports across the country. We partner directly with sports programs to create on-demand team stores where families can easily purchase uniforms, fan gear, and accessories—all delivered directly to your door. We’ve helped thousands of programs streamline the gear process while improving quality, service, and convenience.
Why is our team switching to Signature Locker?
Your team chose Signature Locker because we offer:
- On-demand ordering (no more bulk orders or paper forms)
- Fast home delivery
- High-quality, sport-specific gear
- Simplified sizing and easy reorders
- A dedicated account manager to support your program every season
We’ve built our entire system around solving the biggest headaches in youth sports apparel—for directors and for families.
What is the difference between on-demand and bulk ordering?
| On-Demand (Signature Locker) | Bulk Ordering (Old Way) |
| You order only what you need | Everyone must order at the same time |
| Ships directly to your home | Handed out by the coach or team parent |
| Reorders are always available | Miss the window = miss the year |
| Faster delivery windows year-round | Long wait times, especially pre-season |
| No overstock or waste | Often leads to unused or wrong-sized gear |
Will we still get the same level of service?
You’ll get even better service. Every Signature Locker program gets:
- A dedicated Account Manager to help with everything from sizing questions to delivery issues
- A custom team store open year-round
- Customer service that’s responsive and actually helpful
We’re not a big-box retailer—we’re real people who care about youth sports and making your experience great.
What if I have a sizing issue or need to make a return?
We’ve got you covered. Our gear comes with easy-to-follow sizing guides. If there’s ever a mistake with your order, our team will make it right.
Dedicated Customer Service Team you can reach via theflock@signaturelocker.com
Will this change the look or quality of the gear?
You’ll see equal or better quality across all uniforms and apparel. Signature Locker works with top manufacturers and our designs are made in partnership with your program. Many families tell us their kids love the gear even more after switching.
Is there still spirit wear and fan gear available?
Yes! Your new team store will include:
- Player uniforms
- Optional add-ons (backpacks, hoodies, etc.)
- Spirit wear for parents and siblings
- Seasonal drops and promotions
- 10% giveback to your program on every purchase
So when you shop through the team store, you’re not just getting great gear—you’re also helping fund things like tournaments, equipment, and scholarships.
Does my purchase help support the team?
Yes! 10% of every purchase goes directly back to your program. That means every time you buy a hoodie, a backpack, or even an extra uniform, you're helping your team grow—whether that’s new gear, travel costs, or financial aid for players who need it.
Can I talk to someone if I have an issue?
Absolutely. Our support team can be reached at any time. We respond quickly, and we care about getting it right.
How do I access the new team store?
Your program will share a link to your custom team store, where you can shop for everything you need. It’s simple, mobile-friendly, and secure.
Still have questions?
We’re here to help. Just reach out to your team or visit the team store for support options and FAQs.
